All of our services are bespoke to each individual’s needs. We understand that everyone is unique and they need the best intervention suited to them, so once we have done our initial assessments we develop our sessions on a weekly basis depending on where a person is up to at that time. We also understand that sometimes people just need to talk, so we sit, listen and give the best advice we can.

We run a discreet and confidential service so you can be assured that we do not speak to anyone outside of the organisation about any cases we receive unless there is a safeguarding concern which we will discuss with the service user before taking any action. Any immediate safeguarding will be referred to the relevant agencies in order to keep everyone safe.

We work in primary and secondary schools on a daily basis. Each of our key workers has a one to one session with each child in order to maintain confidentiality.
Although we do not carry out home visits due to our lone working policy, we are more than happy to arrange to meet either at Valley Street or somewhere more local to yourselves if you cannot physically get to Valley Street.

If you feel that you could benefit from any of the services we offer, please get in contact with us.

Click on the any of the links below to find out more about each of our services:

Helpful journals

Helpful journals

Worry pillows

Specialist resources

Fidget toys


We offer practical and emotional support around the impact of domestic and sexual abuse to both children and young people and adults. This can be historical or current abuse. We are here to help and empower you.


Exploitation is something that has always been there but is now being talked about more. We are trained to recognise any signs that someone is being exploited and what action to take.

Exploitation can have a huge impact on our wellbeing and it is important we feel safe talking about such issues and raise as much awareness as we can. This work is carried out with children, young people and adults, giving emotional support for anyone who has experienced this.


Work we do in this area helps you to understand the impact an unhealthy relationship can have on you and others around you. How it affects our everyday lives and our confidence and self esteem. This work is carried out with young people and adults.


Suicide is not inevitable.

There have been cases where our service users have disclosed that they feel suicidal and our team has done the best they can to address this with them and help them understand the many possibilities they have other than death. By providing prompts and self-help tools, we have managed to help people recognise when they are struggling and how to focus on the positives and their goals for the future.

Suicide rates are significantly high, and by intervening at an early stage, we can help people before they feel it is the only option.

Mental health is extremely important and no one should feel they have no options or cannot speak to anyone, which is why we try to educate as many people as possible and reduce the stigma so that people will feel comfortable speaking about it and seek the support they need.


Everyone shows their emotions in different ways. This is about about teaching you to channel your emotions in a more positive way and being able to express how you are feeling to others. Sometimes we struggle to show our emotions and we can help you to reconnect.

Self harm is a way of coping, there is a misunderstanding that it is attention seeking when really there is a deep reason as to why people self-harm. It affects everyone that is aware of the self-harm and we offer support to all who are affected by it.


We run a Young People’s group every Tuesday from 5:30pm-7:00pm. We also offer a 1-1 drop in service after group until 8:00pm.

During the first 45 minutes of group time we explore different topics of the young people’s choice (e.g. self-harm, abuse, anxiety, depression, healthy relationships). Then in the second half we do an activity based on the topic we discussed.

This is young person led and based at Valley Street Community Centre on Rossendale Road and is free of charge. Food and drink is also available.

If you have children or siblings who need to be looked after, please bring them along and our volunteers will keep them entertained during the group sessions.

At our Young People’s group, we have managed to raise awareness and reduce stigma around mental health and domestic abuse.

Please contact us with any enquiries.


Regardless of what has been happening in our lives we all need some confidence and self-esteem building every now and then and this is where we can help. When we build our confidence and self esteem it can help in any area you want it to.


Children aged 11 and over come under our National Lottery funding. This work covers mental health and domestic abuse.

For children aged under 11 it can be paid for when funding is unavailable. Please contact us about our prices which are guaranteed low prices for weekly 1-1 sessions around mental health, domestic abuse and counselling.


Our workers visit schools on a weekly basis, which enables us to pick up referrals straight away and makes it easier for the children to access support.


Whether this is risk taking behaviour or a refusal to do as they are told, we work with children and young people around the cause of this behaviour and implement change. This support package is a process in which parents are involved in supporting each other’s decisions.


We offer 1-1 support to adults who want to access our service, which is currently based on volunteer work.

Please contact us to find out about our availability and how to get started.


The demand for the majority of support services is high and waiting times can range from a couple of days to weeks. With our help, services such as MindsMatter and ELCAS will not be overwhelmed with referrals and more people can be helped as soon as possible, which reduces strain on the NHS.

We also helped a young person who used to set fires with their friends realise the danger they were putting themselves in and how to spend their time doing something they found useful and fun. Whilst we continue to tackle this, it helps reduce vandalism and anti social behaviour, meaning less police call outs and young people or others being harmed.

We also work closely with the community and work with different agencies to provide fun activities for young people to enjoy


We offer a range of counselling services from talking therapy to CBT. This is done by both paid staff and volunteers. The sessions take place at Valley Street Community Centre on a 1-1 basis.

Please contact us to find out more about the areas of counselling we offer.


We aim to educate children and young people on the risks posed whilst using the internet and chat room sites etc. We look at location settings, privacy settings, passwords etc. in order to teach children and young people how important it is not to speak to people we do not know, not to give out personal information and to keep their location private. We do this in our 1-1 sessions and our groups.

With adults we look at this but we also incorporate technology such as tracking devices, advise of personal safety apps such as Holly Guard and more.


We work with all different levels of needs, for example we may work with a person who is only in need of some help around anxiety or friendships but then we also work with individuals who have many different needs such as counselling, domestic abuse and mental health support. We can offer this service all under one roof without the need to be going to different places for each need a person has.


Our workshops are incorporated into our Young People’s groups. We are looking to set up some life skills workshops (at the young peoples request) when our groups are able to start again.


We offer training in the area of domestic abuse for agencies who feel they would like to learn more or upskill their knowledge. This is a two day training event and we offer competitive rates. People who have previously attended the training have stated how much they got out of it and how much more confident they felt in responding to domestic abuse and being able to find them the right level of support.

If you are interested in attending any of our training sessions please do not hesitate to contact us.


Here at Brighter Lives we feel multi agency working is key in our response to the support we offer. Working alongside other agencies can help to keep a robust plan of support in place for families and strengthen our offer.

We work with many types of agencies out in the community including social care, the police, MARAC etc. all for the benefit of the families we support.

We are also good at taking on lead professional roles to ensure any plan that has been made for a family is followed and acted on. Families are involved in this process every step of the way. It is not about agencies making decisions for the families it’s about families being aware of what services are out there and who can support them should they feel they need it.

Please contact us if you feel that we can help